The Riva system is designed to eliminate the headaches of traditional machines by removing complicated cleaning routines, increasing hygiene, decreased power and energy consumption, no recovery and down-times and easier service and maintenance.

Barely any! Most staff can get the hang of it in just a few minutes. The machines are intuitive and designed to be user-friendly, so you can focus on serving customers, not troubleshooting. We've also made it easy by providing a library of user guides and manuals.

Absolutely. In fact, that's where we thrive. Our systems are built for heavy usage and consistent performance, whether you’re running a busy café, a pub, buffet, or even a mining site. They’re reliable and designed to keep up with demand.

Currently, our offering expands to Ice Cream and Acai, however we've previously done frozen yoghurt, and other specialty frozen products.

The Riva machine is designed for precision. The way our system is designed allows for the product to be 'squeezed' in a manner that little to no product remains at the bottom of the 15L container once its finished. Unlike soft-serve machines where a chamber is full and cannot be used, or containers of scoop product with left-over in the bottom.

Very Easy! One of the best features. Cleaning is only 4 parts, once per week, and takes about 3 minutes. It's quick and straightforward, and the machines require minimal maintenance. Plus, they’re designed to meet the highest hygiene standards, so you’re always HACCP compliant.

Yep! Our systems are compact and versatile, making them a great fit for a wide range of venues—from small cafés to large-scale operations.

We'll be there with you every step of the way. Pre-install we will liaise with you about dates, times and getting prepared and setup. Post-install our local customer care representative will call in and say hello every 4 weeks to check over your system and resolve any issues you may be experiencing. Plus, we have a 24/7 service and support line to assist you always.

It’s solid. With lower portion costs, higher yields, and reduced waste, most businesses see a noticeable boost in profitability immediately. A lot of our customer base is built on referrals and returning customers. We have a simple philosophy and that is "IF a customer cannot make more money out of having a machine than we can out of them having one, then they shouldn't have one". We don't employ any PUSHY sales tactics and will advise you to source other options if we don't feel this is a viable fit for your business. We will discuss your opportunities during your booked sales call.

Easy. Fill out the survey above and book a call with our team! We’ll chat about your business needs and help you find the perfect solution to level up your frozen dessert game.